Create a seamless passenger experience with all the benefits of automation
Keep your airport congestion-free by opening up terminal space with VYGR, the touchless and seamless check-in-to-lounge biometric suite of products that puts passengers in control of their journey.
Remote check-in, touchless 3-second bag drop, and automated boarding reduces stress and offers more dwell time to relax and enjoy shopping, increasing ancillary revenues and reducing operating costs for airports.
$200m COVID recovery program
The aviation industry has a unique opportunity to modernise its infrastructure and make the passenger experience a seamless and enjoyable journey bringing back confidence to the travelling public impacted by the global pandemic. The purpose of the $200 million programs is to eliminate the financial risk of deploying such technology during an uncertain time with a consumption-based model, paying only a per-use basis.
A consumption-based model
Rather than investing large amounts up-front and carrying the risk of adoption and passenger volumes, Elenium VYGR allows you to pay-per-use and align your cash flows. You don’t pay for services your passengers don’t use.
Never pay too much
Not only is downside risk mitigated, but we are also your partner in the good times. If passenger volumes exceed expectations, the per-use charges decrease, so you never over-pay the principle cost of implementing the solution. We call this upside protection.
Off-airport check-in and biometrics enrollment on a mobile device. Print bag tags using dedicated bag tag stations
Simply walk up and drop off your bags with 97% of passengers successfully injecting bags first time without assistance using our camera and AI powered technology
Shopping & Duty Free
Augment brick and mortar retail activity with digital experiences driving up ancillary revenue and making the passenger experience more enjoyable.
A multi-channel approach leveraging mobile devices and any self-service touch point using artificial intelligence and telepresence to manage disruptions and assist passengers virtually.
Automated access control for security, lounge access and boarding. Improve security, increase speed and better use your valuable team
Elenium’s FaceWay biometrics platform turns a passengers face into a boarding pass by simply taking a selfie. Designed for domestic and international terminals.
tried and tested customer experiences
Avalon Airport have doubled their capacity in the check-in area by installing Elenium’s suite of touchless automation technologies, including its self-service check-in kiosks, bag drop technology, Common User Self Service platform and ‘Flight Deck’ software.
Kempegowda International Airport Bengalaru
Bangalore’s Kempegowda International Airport installed Elenium’s self boarding e-gates to validate passengers in less than five seconds using facial or iris passenger detection system enabling them to quickly and accurately board their flight.
The Elenium Fixed Kiosk provides Vietnam Airways a user friendly experience that is lightning fast. The kiosk helps allow for higher passenger capacity in existing terminal space. This key benefit means a smaller investment for dramatically increased revenue, allowing for more retail space and extending the effective life of the terminal.
Etihad Airways passengers at Abu Dhabi International Airport can move seamlessly through the airport with Elenium’s Voyager. They can check-in for their flight and register their biometric data on their mobile device before arriving at the airport, reducing queues, increasing efficiency and improving the passenger experience.
Elenium has provided over 150 common use self-service kiosks distributed across Sydney Airport. The common use kiosks can be used by multiple airlines and can be moved as needed to meet varied demand across the airport and in response to phases of disruption.
Hong Kong Airport
Elenium has provided over 140 fully portable self-service kiosks used by over 30 airlines to Hong Kong Airport Terminal 1. The kiosks are common use and dynamically portable with a multilingual capability. Critically the kiosks are easy to maintain, designed for fast, in-position servicing, with long battery life and easy replacement.
The Elenium solution at Queenstown will cover 15 user-friendly, self-service kiosks that will provide a full and fast check-in process. It will also deliver eight boarding gates, 12 counters and an advanced two-step self-service bag drop solution. In addition, Elenium will also supply full management and monitoring software, that will ensure operational issues can be addressed pro-actively.
Over time traffic has continued to increase, but the Elenium kiosks have allowed Auckland Airport to better manage this growth, providing more effective use of terminal floor space.This has supported passenger experience by cutting average recorded check-in and bag drop time from 20minutes to 8.5 minutes while allowing usual check-in staff to assist higher needs passengers and maximise service.