Touchless Self-Service & Health screening
HealthGate is a touchless vital sign detection solution which protects and reassures.
Certified as a medical device, HealthGate is made for sensitive high-traffic environments like medical centers, transportation hubs, public spaces and events. It can efficiently establish health-centered access control and create safer business environments.
Read more about our touchless access control with vital sign detection, HealthGate
Adding touchless control to any self-service devices using artificial intelligence dramatically reduces the risk of viral or bacterial transmission.
Stakeholders no longer need to touch a screen, pin pad or physical surface, controlling and interacting with a device from a safe distance via head movement or voice control.
Elenium has developed patent pending touchless solutions allowing passengers, including those with reduced mobility, to control the self-service device using their head movement as an alternative to physically touching a screen.
Voice recognition is an additional option for touchless control of a self-service device. Jointly developed by AWS and Elenium for loud environments, our patent pending approach to voice recognition distinguishes voices in busy environments like airports, hospitals, or medical centres.
Biometric facial recognition and contactless ID scanning (passports, licenses, etc.) is supported as an option.
Vital sign detection
An individual’s vital health signs including heart rate, body temperature and respiration rate are read and analysed using near Infrared and thermal imaging to provide an indication of possible illness. Key questions, such as travel history, can be asked to further determine whether escalation to an agent, via video conference, for further assessment is required. This technology is not designed or intended to diagnose medical conditions but helps to determine access control in this uncertain time.
Elenium’s Touchless self-service & vital sign detection technology can be installed on all of our own devices and incorporated into 3rd party products at airports, medical centers and public buildings
tried and tested customer experiences
Avalon Airport have doubled their capacity in the check-in area by installing Elenium’s suite of touchless automation technologies, including its self-service check-in kiosks, bag drop technology, Common User Self Service platform and ‘Flight Deck’ software.
Kempegowda International Airport Bengalaru
Bangalore’s Kempegowda International Airport installed Elenium’s self boarding e-gates to validate passengers in less than five seconds using facial or iris passenger detection system enabling them to quickly and accurately board their flight.
The Elenium Fixed Kiosk provides Vietnam Airways a user friendly experience that is lightning fast. The kiosk helps allow for higher passenger capacity in existing terminal space. This key benefit means a smaller investment for dramatically increased revenue, allowing for more retail space and extending the effective life of the terminal.
Etihad Airways passengers at Abu Dhabi International Airport can move seamlessly through the airport with Elenium’s Voyager. They can check-in for their flight and register their biometric data on their mobile device before arriving at the airport, reducing queues, increasing efficiency and improving the passenger experience.
Elenium has provided over 150 common use self-service kiosks distributed across Sydney Airport. The common use kiosks can be used by multiple airlines and can be moved as needed to meet varied demand across the airport and in response to phases of disruption.
Hong Kong Airport
Elenium has provided over 140 fully portable self-service kiosks used by over 30 airlines to Hong Kong Airport Terminal 1. The kiosks are common use and dynamically portable with a multilingual capability. Critically the kiosks are easy to maintain, designed for fast, in-position servicing, with long battery life and easy replacement.
The Elenium solution at Queenstown will cover 15 user-friendly, self-service kiosks that will provide a full and fast check-in process. It will also deliver eight boarding gates, 12 counters and an advanced two-step self-service bag drop solution. In addition, Elenium will also supply full management and monitoring software, that will ensure operational issues can be addressed pro-actively.
Over time traffic has continued to increase, but the Elenium kiosks have allowed Auckland Airport to better manage this growth, providing more effective use of terminal floor space.This has supported passenger experience by cutting average recorded check-in and bag drop time from 20minutes to 8.5 minutes while allowing usual check-in staff to assist higher needs passengers and maximise service.