Service Desk Now!

Deploy a complete service desk in minutes, for contingency or high volume periods.


Designed to be ultra-portable, able to be moved at a moment’s notice.

Fully Featured

Everything from boarding pass and bag tag printing and passport reading.


Deploy in a CUTE environment and easily use your existing applications.

For any situation

Designed for any situation. Whether you are experiencing an influx of passengers, or require a contingency system because of disruption; the Elenium Service Desk Suitcase can be deployed rapidly, in real time and with wireless connectivity and battery power options.

Even bag tags

The Elenium Service Desk Suitcase, includes an innovative way to print bag tags in a small form factor case. With its multiply layered component mounting system. This means all the functionality of a service desk is included.

Dimensions (H x D x W) 420 x 230 x 575mm
Weight 15.5kg
Materials • Plastic
• Stainless steel
• Non toxic
Colour Options • Orange
• Black
• Olive
Screen Size (H x D x W) 206 x 10mm x 126 (10 inch)
Resolution 1280 x 800px
Touch Screen Capacitive touch screen
Power Consumption 200 W
Frequency 50 – 60 Hz
Voltage 110 – 240 V AC
Operating Temperature 0°C to 50°C
OS • Windows 7 or 10
• Intel Bay Trail-T (Quad-core) Processor
Power Power DC interface
Memory • Up to 4GB RAM
• Up to 64GB flash
Connectivity • Wi-Fi
• Bluetooth
• 3G/4G
Available software • Elenium Boarding
• Elenium Check-in
• Citrix
• Custom software applications
Bag Tag Printer – CUSS compliant • High quality thermal line printing at 200dpi
• Auto feed, auto jam sensor
• Low paper sensor
• Paper mark detection
• Barcode support: UPC-A, UPC-E, EAN13,EAN8, CODE39, ITF, CODABAR, CODE93, CODE128, CODE32,
Boarding Pass Printer – CUSS compliant
(GPP – General Purpose Printer)
• High quality thermal line printing at 200dpi
• Sensors: head temperature, paper presence, anti-paper jam, ticket withdrawal
• Barcode support: UPC-A, UPC-E, JAN13 (EAN13), JAN8 (EAN8), CODE39, ITF, CODABAR (NW-7), CODE93,
CODE128, GS1-128, GS1 DataBar
Handheld Barcode Scanner • Barcode support:
– 1D: UPC-A, EAN8, EAN13, Code39, Code128 and ITF
– 2D: PDF 417, Data Matrix, QR Code and Aztec Code
• Document auto detection
Connectivity • RJ45 jack for cabled Ethernet connectivity
• Wi-Fi
• 3G
Optional Features Passport reader/MZR
Standards • Hygienic – DIN EN ISO 846 Standard
• CUTE – Industry Standard
Certification Greenguard Indoor Air Quality Certified