CUSTOMER STORIES

Vietnam Airlines

Situation

Vietnam Airlines has emerged as the leader of aviation industry in Vietnam after 20 years of development at an average annual growth rate in the double-digits and  required a consistent passenger self-service option to meet growing demands in the region while delivering a positive passenger experience. Tân Sơn Nhất International Airport is the busiest airport in Vietnam with 38.5 million passengers in 2018 serving Ho Chi Minh City as well as the rest of south eastern Vietnam.   Hanoi Noi Bai Airport is the largest airport in North Vietnam and both are key Airport hubs for Vietnam Airlines.

Solution

Our Elenium Fixed kiosks have been deployed for Vietnam Airlines at Tân Sơn Nhất International Airport and Noi Bai International Airport, Hanoi.

The Elenium Fixed Kiosk provides Vietnam Airways a user friendly experience that is lightning fast.  The kiosk helps allow for higher passenger capacity in existing terminal space. This key benefit means a smaller investment for dramatically increased revenue, allowing for more retail space and extending the effective life of the terminal.

Read more about Elenium’s fixed kiosk

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