As we look forward to a holiday season of celebration, feasting and festivities we often have the contrasting emotions associated with travelling at peak times.

Aaron Hornlimann alongside Abe Dev from Etihad Airways will share their thoughts on stand-out passenger experience technologies at the ACI Digital Innovation stream on Tuesday 26th November at 11:30 - 12:45.

They build innovative kiosks, bag drop and e-gates that have human-like qualities of vision, sensing, touch and gestures as well as voice and speech recognition

The disturbing dystopian images circulating on the effects of climate change are hard to ignore, particularly for those of us with children. Not only because this is the legacy we are leaving them but also because they are standing up and demanding change.

With more than 25 years of experience across the aviation industry, Antony is looking forward to being a part of the Elenium team in the Middle-East and Africa.

Bob, based in Ireland, will be focussed on expanding Elenium's presence in Europe. Bob has over 20 years’ experience in the aviation and IT industry and has been involved in sales and business development, delivery and support of products and services for airports, airlines and government agencies.

The benefits of a tagless bag drop are numerous. For the passenger, a step in the process that they can struggle with is removed and the process becomes truly frictionless, put the bag on the scale, wait for a couple of seconds, receive a photo on your phone and move towards the next step.

Airlines and airports have relied on common use for over 35 years.  The leading-edge technologies of the day, helped the airports to reduce the size of the check in halls and helped the airlines to serve the increasingly demanding and knowledgeable passenger.  25 years ago, the airlines started turning to self-service kiosks to improve operational efficiency in passenger processing at the same time as putting the passenger in control of their journey while improving passenger satisfaction during the airport experience. 

In June, Elenium, was asked to be part of a prestigious Biometrics Symposium at the FTE EMEA along with Thomas Hoff Andersson, COO at Bengaluru International Airport, Joe Leader, CEO of APEX & IFSA and moderated by Harald Jentsch, Head of Airports & Baggage Screening at Smiths Detection. We discussed seamless travel and how biometrics will enable the utopian vision for passenger experience at the airport.

Navigating around an airport, figuring out where to check-in, where to drop off baggage and which customs queue to join can be confusing when you are in an airport for the first time, even if you are a frequent traveller.